Claims
File a claim
Tell us what happened and attach what you have. A Provident claims officer will take it from there.
Start your claim
Our online claim form needs JavaScript. You can also start a claim right now — call our claims line, message us on WhatsApp, or visit any of our 11 branches.
Not sure what to bring? See what you’ll need.
What happens next
- 1. We acknowledge your claim with a reference number.
- 2. A claims officer reviews it and may arrange an inspection.
- 3. We settle valid claims promptly and keep you updated throughout.
Need help filing?
A claims officer can take your claim over the phone or on WhatsApp.
+233-302-229-807
Chat on WhatsApp